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Frequently Asked Questions
No integration needed!! Just a couple of lines of JavaScript code to your website initiate a video call seamlessly.
No!! Customer / Visitor doesn’t need any software or app. Video call is completely within Connect365 widget placed on Dealer website.
No!! Company / Dealer Personnel uses authorised company / dealer provided or permitted devices to take the video calls via a mobile app or via a browser (in case of a laptop / computer).
Yes, very minimal training to know the 3 or 4 options on the app!! It is just like taking a video call via FaceTime, WhatsApp, Duo, Meet etc… One need to know the available options like Chat, Share Screen, Transfer call and conduct group call.
Customer / Visitor will be able to initiate the call only if personnel are online, otherwise Customer / Visitor is provided with an option to book an appointment as per their convenience and available slots configured.
It is instantaneous, create an account, generate JavaScript
Choose Connect365 for Seamless Customer Connection
For pricing details tailored to your specific requirements, please contact our sales team. You can reach us at sales@connect365.live