Our vision is to define global customer engagement by seamlessly integrating latest technologies. We aspire to create a human approach experience, promoting connections across various industries like retail, travel, finance, and healthcare. Our commitment lies in delivering flexible and effective solutions, ensuring that businesses worldwide advance in an ever-evolving digital landscape.
Connect 365 offers a versatile and inclusive customer engagement platform that includes features like video chat, live chat, chatbot, cobrowse,social media messaging, and web callbacks.
Connect 365 is committed to delivering a humanish customer experience, enriched by the power of artificial intelligence (AI). By integrating AI into its platform, the company aims to enhance the quality of customer interactions, making them more personalized, efficient, and customised to individual needs.
We serves clients globally, browsing various industries, including retail, travel, finance, and healthcare. This diversified portfolio indicates the platform's adaptability and effectiveness in meeting the unique customer engagement needs of organizations across different sectors.
Empower your products with Connect 365's dynamic customer engagement platform. From retail to healthcare, our versatile solution ensures personalized interactions, fostering connections and enhancing experiences across diverse industries worldwide.
Enhance teamwork with Connect 365's real-time data sharing, enhancing collaboration and efficiency in every interaction.
Go beyond basic reporting and emphasize Connect 365's ability to uncover hidden patterns and trends through advanced analytics.
Assure potential customers that Connect 365 empowers them to make informed decisions based on reliable, actionable insights.
No integration needed!! Just a couple of lines of JavaScript code to your website initiate a video call seamlessly.
No!! Customer / Visitor doesn’t need any software or app. Video call is completely within Connect365 widget placed on Dealer website.
No!! Company / Dealer Personnel uses authorised company / dealer provided or permitted devices to take the video calls via a mobile app or via a browser (in case of a laptop / computer).
Yes, very minimal training to know the 3 or 4 options on the app!! It is just like taking a video call via FaceTime, WhatsApp, Duo, Meet etc… One need to know the available options like Chat, Share Screen, Transfer call and conduct group call.
Customer / Visitor will be able to initiate the call only if personnel are online, otherwise Customer / Visitor is provided with an option to book an appointment as per their convenience and available slots configured.
It is instantaneous, create an account, generate JavaScript
For pricing details tailored to your specific requirements, please contact our sales team. You can reach us at sales@connect365.live